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How to Master Difficult Conversations

 
A person’s success in life can be measured by the number of uncomfortable conversations he or she is willing to have.—Tim Ferris

Have you ever avoided a conversation that you know that you needed to have? Has a desire for comfort taken you off the direct path to achieving your goals?

Or even worse, have you ever had the difficult conversation, and then felt you came out worse as a result?

As a Product Manager, you are likely to face more difficult conversations than people in other positions. Examples include stopping work which no longer aligns with top priorities, giving feedback to others, negotiating roadmaps, and apologizing when you dropped the ball.

Mastering “difficult conversations” gives Product Managers superpowers. You get confidence to advocate for new product ideas, drive changes in how your organization functions, and are enabled to lead your group.

I would argue that if you are not...

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